Customer Testimonials

I can’t say enough great things Fikes and Keith Knight! I stopped on a cool rainy afternoon and Keith came out like it was a beautiful sunny afternoon! I was treated like family and treated with much care and respect throughout the purchase product. I even live over 300 miles away but after I met the dealership and it’s staff, the miles between meant nothing! I highly recommend doing business with a great dealership that takes care of their customers AND are openly believers! God is good and so is Fikes! Don’t cut yourself short, deal with the ... Read More

Full review text opened.

Google - Nov 4, 2026

I can’t say enough great things Fikes and Keith Knight! I stopped on a cool rainy afternoon and Keith came out like it was a beautiful sunny afternoon! I was treated like family and treated with much care and respect throughout the purchase product. I even live over 300 miles away but after I met the dealership and it’s staff, the miles between meant nothing! I highly recommend doing business with a great dealership that takes care of their customers AND are openly believers! God is good and so is Fikes! Don’t cut yourself short, deal with the best!

Keith was amazing with us and patient. Thank you and if we buy again we will come back.

Great experience and great customer service. Very helpful with everything and the whole process!

Great buying experience. Worked with Keith Knight and he was great to work with. Definitely recommend Fikes Chevrolet. Shopped around and Fikes Chevrolet had the best deal.

I went to their service center for a transmission flush and refill on my 2015 Lincoln Navigator and was quoted a price of $400.00. Willing to take my vehicle the next morning and service while I wait. After only about 10 minutes, I was approached by Joe one of their service reps and told they couldn't do the service I asked for. I choose instead to have a simple drain and fill for my transmission which may even save me a few dollars. After a little more than an hour my car was ready to go... the charge was $572.54, so instead of ... Read More

Full review text opened.

Google - Sep 19, 2026

I went to their service center for a transmission flush and refill on my 2015 Lincoln Navigator and was quoted a price of $400.00. Willing to take my vehicle the next morning and service while I wait. After only about 10 minutes, I was approached by Joe one of their service reps and told they couldn't do the service I asked for. I choose instead to have a simple drain and fill for my transmission which may even save me a few dollars. After a little more than an hour my car was ready to go... the charge was $572.54, so instead of a little savings I was charged an extra $173, to do a lesser service. When I was a little shocked by the amount, the woman billing me decided to question Joe on the charges, I did not ask her to do this. He in turn approached me with anger and hostility. I paid the bill and left rather than have a confrontation. The bill shows they claim to have replaced the transmission filter with a cost of $94.04 plus additional labor. Not sure how they managed that through the drain plug or refill/dipstick hole. Bottom line is they charged for services they didn't perform, and that is consumer fraud. I'll be looking into reporting that with the Alabama Attorney General. First time and last time there, I cannot and will not recommend them to anyone.

I have to absolutely thank all the guys in the service department for getting my Toyota Tacoma maintenanced and so much cheaper than Toyota and they made me feel more informed and safe with the pickup and I greatly appreciate how much they go above and beyond to make sure you are happy. Thanks to all of you at Fikes Chevrolet of Hamilton. I will definitely be back in the future

Everyone was wonderful.

Fast, reliable, and dependable service. They’ve always taken care of me and my vehicles. Shop Fikes Chevrolet! If you don’t go, you’ll never know.

The Fikes are great people but the best part is they are Christians and treat people fairly from the service department to sales

I wanted to take a moment to sincerely thank Mr. Bill Strickland, for all of the help you provided me during my vehicle purchase. Buying a vehicle can sometimes feel overwhelming, but you made the entire experience smooth, comfortable, and enjoyable from start to finish. Your patience, professionalism, and willingness to answer every question I had never went unnoticed. You took the time to understand what I needed, guided me through my options. Exceptional customer service is hard to find, and you truly went above and beyond. Your knowledge, honesty, and dedication made a tremendous difference, and I am incredibly ... Read More

Full review text opened.

Google - May 31, 2026

I wanted to take a moment to sincerely thank Mr. Bill Strickland, for all of the help you provided me during my vehicle purchase. Buying a vehicle can sometimes feel overwhelming, but you made the entire experience smooth, comfortable, and enjoyable from start to finish. Your patience, professionalism, and willingness to answer every question I had never went unnoticed. You took the time to understand what I needed, guided me through my options. Exceptional customer service is hard to find, and you truly went above and beyond. Your knowledge, honesty, and dedication made a tremendous difference, and I am incredibly grateful for all of your assistance. Because of your efforts, what could have been a stressful experience became a positive and memorable one. Please know that your hard work is appreciated. I will gladly recommend you to friends and family who are looking for a vehicle, and I will certainly keep you in mind for any future purchases. Thank you again for everything you did. It was a pleasure working with you, and I am extremely happy with my vehicle and the service I received. Also, Zane was very helpful and extremely nice to me. This is my second purchase from Fikes.

I didn’t end up buying from Fikes Chevrolet but I must say I am throughly impressed with their customer service. I reached out about a car and Zane Frye helped me tremendously, making me feel like a priority. If this dealership wasn’t in another state, I would have bought from them.

Bought a truck from Brad Hamilton and it broke down 100 miles later. Brad text and said - I knew I forgot to fix that - sorry bro! And then declined to answer his phone, leaving me stranded in the middle of nowhere. I got it towed to a repair shop. The shop says it will need $14,000.00 in repairs to be road worthy again. Details of one of MANY issues : The transmission was filled with grey sludge. The repair shop has never seen so many corners cut to hide issues with a vehicle before. Brad is nowhere to be found and ... Read More

Full review text opened.

Google - May 21, 2026

Bought a truck from Brad Hamilton and it broke down 100 miles later. Brad text and said - I knew I forgot to fix that - sorry bro! And then declined to answer his phone, leaving me stranded in the middle of nowhere. I got it towed to a repair shop. The shop says it will need $14,000.00 in repairs to be road worthy again. Details of one of MANY issues : The transmission was filled with grey sludge. The repair shop has never seen so many corners cut to hide issues with a vehicle before. Brad is nowhere to be found and won’t help out. I guess this is my problem now. Thanks a lot. If I could leave 0 stars I would.

Tina Fikes , and Keith Knight are always very friendly and welcome you as family! Got a great deal on a 2026 Silverado 2500HD

Hometown people are the best ones deal with because they care about their customers. Fikes Chevrolet cares about their customers and will treat you right.

Mr. Pearce was very helpful in working with me on a vehicle.

Great customer service. Felt welcome and comfortable asking questions. Very pleased with my new Equinox.

Very pleased with Zane he went far and beyond to help my wife get her car I recommend this lot to anyone and very nice folks

Head the best buying experience ever. Keith and the folks at Fikes Chevrolet went above and beyond to get us the best deal. Highly recommend these folks for all your automotive needs.

We had Keith as a salesman great guy great attention to detail highly recommend buying a vehicle from him. The whole buying process from top to bottom at Fikes Chevrolet was awesome and made it very easy thank you guys

I recently purchased a truck from Fikes Chevrolet and had an outstanding experience from start to finish. My salesman, Keith, was incredibly knowledgeable and made sure I found the perfect truck at the best possible price. He was patient, transparent, and never pushy, which made the whole process stress-free. The pricing at Fikes is highly competitive, and they truly went above and beyond to ensure I was getting the best deal available. I also had the pleasure of meeting Mr. Fikes, the owner, who took the time to personally ensure my satisfaction, which really speaks to the level of care ... Read More

Full review text opened.

Google - Nov 25, 2025

I recently purchased a truck from Fikes Chevrolet and had an outstanding experience from start to finish. My salesman, Keith, was incredibly knowledgeable and made sure I found the perfect truck at the best possible price. He was patient, transparent, and never pushy, which made the whole process stress-free. The pricing at Fikes is highly competitive, and they truly went above and beyond to ensure I was getting the best deal available. I also had the pleasure of meeting Mr. Fikes, the owner, who took the time to personally ensure my satisfaction, which really speaks to the level of care this dealership provides. On top of that, the team at Fikes is full of Bama fans, which made the experience even more enjoyable! If you're in the market for a new vehicle, I highly recommend Fikes Chevrolet for their top-notch service, fair pricing, and overall fantastic experience. So, if you know anyone in the market for a vehicle, please give this dealership a try, and tell them that Mark said Hello!

Dependable mechanics trustworthy all i can say that's hard to find people that actually do what they say In. Say what they do.

Great deals, great service and friendly folks

We experienced excellent service at Fike’s Chevrolet in Hamilton, Alabama.

My Brides 2012 Camaro lost its cool and wouldn't hold a charge. After quotes ranging from 3-5k for repair in Atlanta, I knew I wanted to take it to people I know. The repair involved removing the windshield and dashboard. Fikes was quick to re-diagnose the problem I was already aware of, and quoted a much more competitive rate. 1 week later, and under budget they smoked the competition. Amazing work, and amazing price.

Everyone was nice and helpful. If you need a good car no pressure go see Zane very big help with everything. He called me when he got a car in like I was looking for I purchased it that day

Mr.Keith was very helpful get our new vehicle ready for us to pickup. Thanks Fikes Chevrolet for a great experience.

Great experience, friendly people, good service and quick diagnosis.

Best mechanics around!! Exceptional hard workers in oil change and friendly staff make it a " right at home " environment . I highly recommend buying a vehicle ( new or used ) from Fikes Chevrolet, they stand proud behind their name with extraordinary care and quality to each and every customer.

Smooth trade in process and reasonable pricing. Excellent customer service and friendly atmosphere. Highly recommend if you see something you like here. Tim was great to work with.

While traveling to a family reunion out of state we had trouble with our Tahoe. The service department at Fikes Chevrolet helped get us get back on the road with minimal down time. We were traveling with three small grandchildren so we appreciated their efforts helping us get going again. Outstanding customer service.

Fikes Chevrolet staff in Hamilton were so friendly yesterday. I had to get a battery and they waited for me to get there last minute.. They had the paperwork ready and I was in and out in minutes with fast friendly service... thanks... satisfied customer... I be back next time..

I really appreciate the kind words and I really post this to thank y'all for making Frank Cole's 2025 Red Toyota Camry hybrid EV car! I want to thank Billy Strickland for helping Frank with his last couple new vehicles and I hope others come to y'all with their car buying business! Have a blessed day!!

If you need a new ride go see Tim or Paul! They will do you right! Not to mention their wonderful service department! Thank you Terry for fixing my car so quickly! You are a life saver! I’ll never use anyone else!

Passing i saw this ride which was on their site and it looked better than expected not every dealership shows a vehicle like Fikes I appreciated a good listing and an honest dealer like Zach he spoke little maybe I did all the talking but thank you for my ride. My wife got 20 years younger driving it! Thanks

I went to buy a vehicle 11-24-23 drove 2.5 hours to get there they let me test drive the vehicle come back to do paper work while i was setting there giving Zane my info for the loan someone else went out to the vehicle that was there to buy looked at it while Zane was getting our info he got a text from someone else at the dealer saying the vehicle had been sold! Very bad experience bad business if i could rate this dealer less than one star i would it’s bad business to treat people like ... Read More

Full review text opened.

Google - Nov 25, 2023

I went to buy a vehicle 11-24-23 drove 2.5 hours to get there they let me test drive the vehicle come back to do paper work while i was setting there giving Zane my info for the loan someone else went out to the vehicle that was there to buy looked at it while Zane was getting our info he got a text from someone else at the dealer saying the vehicle had been sold! Very bad experience bad business if i could rate this dealer less than one star i would it’s bad business to treat people like that!! I was there first to buy the vehicle but that doesn’t mean anything to these people!

This place is a joke!! Me and my wife drove 200 miles to this place and was doing paperwork and the salesman gets a text message on his phone get up and goes to the other room and comes back and tells us sorry we just sold it!!

Each time that I have gone to look for a new car, the salesmen that assisted me could've cared less. They would tell me to go home while they ran my credit and would call back once the finance manager took a look at it. Radio silence. The last time, I dealt with Zane and I let him know upfront that my credit was low, but I could pay a hefty down payment. He promised a call from the finance manager also, but I never heard from him again. I took my money to Blackmon Chevrolet in Tupelo, and ... Read More

Full review text opened.

Google - Sep 13, 2023

Each time that I have gone to look for a new car, the salesmen that assisted me could've cared less. They would tell me to go home while they ran my credit and would call back once the finance manager took a look at it. Radio silence. The last time, I dealt with Zane and I let him know upfront that my credit was low, but I could pay a hefty down payment. He promised a call from the finance manager also, but I never heard from him again. I took my money to Blackmon Chevrolet in Tupelo, and was setup in a brand new vehicle, happily accepting my business. Fikes Chevrolet- never again.

I gave 2 stars because I purchased a 2017 Acura TLX from Fikes several months ago and after purchasing the vehicle and before actually getting it, I asked to have a wing put on the trunk. When I got the car the wing looked like it had been put on by a kindergarten. It was wobbly and the white tape they used to glue it on was showing. I contacted them about, they came and took the car back to repair it but returned it looking just as tacky as before. When I called again and texted, I never got a response. ... Read More

Full review text opened.

Google - Aug 19, 2023

I gave 2 stars because I purchased a 2017 Acura TLX from Fikes several months ago and after purchasing the vehicle and before actually getting it, I asked to have a wing put on the trunk. When I got the car the wing looked like it had been put on by a kindergarten. It was wobbly and the white tape they used to glue it on was showing. I contacted them about, they came and took the car back to repair it but returned it looking just as tacky as before. When I called again and texted, I never got a response. I will never purchase from them again nor would I recommend them to anyone. Signed a very disappointed/dissatisfied customer.

I brought my vehicle in for a sagging front shock, a leaking differential on the front axle, and a tachometer issue. The fixed the tac problem but misunderstood me and fixed the front suspension but my diff is still leaking and my front right shock is still lagging. Also 3 of my lug nut were swapped out and look terrible. What they did repair I had no problem repair myself but didn't have time to mess with a differential or shock.

They helped me out a lot and were very honest with me from the start and had a good contract

Read at DealerRater

Be careful these guys are sneaky as I was getting my credit approved to buy a vehicle that we had alread agreed on a price, already had a bill of sale, they sold it out from underneath me!! Typical sneaky car dealer! Would never buy there!! BE CAREFUL!!

Don’t take your vehicle here for repairs, they can’t get anything right, couldn’t even fix simple a/c problems even after I gave them specific instructions on what to do.

Willing to help!! Recommend them to anyone!! Great people!! Financed thru listerhill credit union!! Also good people! I'm so blessed!!! Five star across the board!!!

Read at DealerRater

Drove all the way from Birmingham to look at a used car, even after applying online for financing. Upon arrival the discussed down payment was almost doubled. Wasted 6 hours of my time. Great car, friendly staff, but not transparent with pricing.

This is a locally owned dealership. The Fikes family and their dealership has been a fixture in Hamilton, Alabama since 1978. You can count on courteous customer service, and reasonable pricing.

Read at DealerRater

Dont care for them thinking their better then anyone else